ABOUT:

Time Inc. is one of the largest branded media companies in the world. The company reaches more than 130 million people globally each month across multiple platforms, with influential brands like Time, People, Sports Illustrated, InStyle, Real Simple, Travel + Leisure and Food & Wine. Time Inc. is home to celebrated events and franchises including the Fortune 500, Time 100, People's Most Beautiful, Sports Illustrated's Sportsman of the Year, Essence Festival in New Orleans and the Food & Wine Classic in Aspen.

Sports Illustrated Play (SI Play) is a Sports Technology company that has a simple yet ambitious goal: to serve the vast market of amateur and youth sports leveraging innovative technology and the Sports Illustrated Brand. This is where every major athlete starts their career, and two out of three players say it’s the most important thing they do.

SI Play is a rapidly growing Software-as-a-Service (SaaS) provider of online registration, web CMS, eCommerce, and coach and volunteer background checking solutions for more than 8,000 sports organizations throughout the United States and Canada. Our sales and service operations are headquartered in Saratoga Springs, NY. 

Building on more than 60 years as one of the most distinguished names in sports, SI Play provides powerful, simple tools, and technology to help hundreds of thousands of teams operate and simplify your sports life.

As a stand-alone subsidiary of Time Inc., one of the country’s largest and most iconic media companies, SI Play is a rare blend of being a fast-paced, entrepreneurial venture with the support and reach of its affiliation with a major company.

 

The job:

The Account Manager is responsible for retaining existing customers, and identifying new business opportunities within those customer accounts. The primary goal of this position is to increase sales opportunities within our existing customer base and thereby maximizing revenue for the organization.

The ideal candidate will have a passion for developing customer relationships and the ability to negotiate and close new revenue opportunities in a quota driven environment. A technical aptitude to quickly learn and develop a thorough knowledge of our technology platform and tools is necessary. Must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

Applicants with prior experience in customer service and software sales would be well suited for success in this position. A passion for sports and helping to improve the youth sports experience is highly valued.

Responsibilities:

  • Attain quarterly revenue targets working with existing customers
  • Prospect for potential new opportunities, identify the decision makers within client organizations and engage with them to ensure a robust pipeline of opportunities.
  • Be able to close sales opportunities effectively
  • Have a heavy outbound focus to conduct proactive health check meetings with customers to insure they are knowledgeable about our entire platform and how to use it efficiently
  • Understand and document customer requirements and issues and escalate internally as needed
  • 80% of the day is spent conducting phone calls and web based meetings with customers
  • Ability to travel and meet with customers at their location/events
  • Provide excellent customer service

 

Qualifications:

  • Bachelor degree or equivalent work experience
  • 2 – 5 years of experience in account management or prospecting, preferably in software sales
  • Sports industry knowledge or volunteer experience in youth sports
  • Ability to work in a fast paced, highly accountable sales environment
  • An entrepreneurial self-starter mentality, able to work independently, with hands-on approach and positive, confident attitude